Question 1

What inspired God Gear Apparel?

Accepted Answer

You can read the full story of how God Gear Apparel began and the mission behind it on our About Us page.

Question 2

What are your products made from?

Accepted Answer

Our products are made with comfort and quality in mind:
Tees: 100% cotton
Hoodies: 50% cotton, 50% polyester
Each piece is designed to feel good, look great, and last.

Question 3

How do I know which size to order?

Accepted Answer

Our products run slightly large. We recommend ordering one size down if you prefer a more fitted look, or your usual size for a relaxed fit.

Question 4

What is the policy on returns?

Accepted Answer

Because our products are print-on-demand, each item is made uniquely for you once it’s ordered.

That means we’re unable to accept returns or exchanges for issues like incorrect size, color, or a change of mind.

However, if your order arrives damaged or with a manufacturing error, we’ll gladly offer a free reprint or refund. Please contact us within 10 days of receiving your order and include a clear photo or video showing the issue. There’s no need to return the damaged product — we’ll take care of it from there!

Question 5

How can I contact customer service if I have an issue with my order?

Accepted Answer

You can reach our support team anytime at contactus@godgearapparel.com.
We’ll get back to you as quickly as possible to help resolve any issues.

Question 6

What forms of payment are accepted?

Accepted Answer

We accept all major payment methods, including Visa, Mastercard, American Express, Discover, Klarna, Affirm, and PayPal.

Additional payment options (like Apple Pay or Google Pay) may be available at checkout depending on your browser or device.

Question 7

Can I change or cancel my order?

Accepted Answer

Because each item is made to order, we’re unable to make changes or cancellations once an order has been submitted.

Please double-check your order details before completing checkout — you’ll be prompted to confirm your order is correct before finalizing your purchase.

Question 8

Are sale items final sale?

Accepted Answer

Yes, all sale items are final sale and cannot be returned or exchanged.

Question 9

Do you offer bulk or custom orders?

Accepted Answer

Yes! We love collaborating on bulk or custom designs for churches, ministries, or events.

Please email us at contactus@godgearapparel.com with your idea, quantity, and timeline — we’ll be happy to provide more details and a quote.

Question 10

Can I request a color that isn’t listed on the website?

Accepted Answer

Yes! If you see a design you love but not in the color you want, we may be able to make it available for you. Just reach out to us at contactus@godgearapparel.com with the product name and color you’re interested in, and we’ll check to see if it can be produced.

God Gear Apparel

FAQ

Frequently asked questions